OUR PRIVACY PROMISE

 

Los Reyes Limited, trading as Los Reyes, respects the right to privacy of every individual who visits our website. Our Privacy Promise explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.

 

PERSONAL INFORMATION

 

We only collect personal information on a voluntary basis.

If you contact us via the contact form, we promise to:

- Only contact you by the method you have selected – by email or by email and mobile text.

- To never pass on your details to any other company without your expressed permission and then it would only be to provide you with an added benefit.

 

PRIVACY POLICY

 

Los Reyes believe that addressing consumer concerns about privacy online is important. We treat website user information submitted through this site as privileged and will not abuse this trust by providing this information to any third party. On this page Los Reyes presents the company policy on electronic information gathering.

 

CONFIDENTIALITY

 

Los Reyes does not offer, sell, lease, rent, loan, transfer, trade, publish, or provide any customer information to any third party. Los Reyes may disclose your personal information to any of its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. All Los Reyes employees or subcontractors that may come in contact with personal information are bound by a confidentiality agreement to ensure that they exercise the same level of care when handling your personal information.

 

COLLECTION AND USE OF INFORMATION

 

By using this Site, you acknowledge and consent to Los Reyes collecting and processing data submitted by you, including the following data:

- Personal data (including contact details) submitted in electronic forms on this Site including submitting feedback about our business, requesting further information or services or reporting a problem with the Site.

- Details of your visits to this Site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

 

If you contact Los Reyes, a record of that correspondence may be kept.

• We may use information held about you in the following ways:
• To ensure that content from this Site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of this Site, when you choose to do so.

 

USE OF COOKIES

 

A cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. Cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site.

We may use analytics programmes (for example Google Analytics) to log and analyse the information collected by cookies. This information, together with similar information from other users, helps us to:

Compile anonymous statistics around how our site is used to help improve our service (including for example information on the type of web browser that you are using, the operating system that your computer uses, and (where applicable) the link that you followed to get to our site);

Speed up your searches; and

Recognise you when you return to our site.

This may involve sending your data between different countries, including countries outside the European Economic Area.

For more information about cookies, please visit www.allaboutcookies.org or refer to the documentation provided with your web browser software.

You can set your browser not to accept cookies and www.allaboutcookies.org tells you how to remove cookies from your browser. However please note that certain features of our site require cookies in order to function.

 

DATA STORAGE

 

The data that Los Reyes collects from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for Los Reyes or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. Los Reyes will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Los Reyes uses all reasonable security measures to ensure that any and all personal information collected is protected. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

CHANGES TO OUR PRIVACY POLICY

 

We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated on 11th April 2018.

 

CONTACT US

 

If you require further information or have any questions regarding this Privacy Policy, then please call 01462 458354