Welcome back!

We want to ensure your visit to us is as enjoyable and safe as possible. Please read our COVID-19 secure measures, and how you can help us keep Los Reyes a safe place for everyone.

 

Families welcome:

 

Children of all ages are very welcome, we just ask that you ensure they are with you at all times.

 

Table Service:

 

We can’t wait to look after you when you’re here. We will discuss your comfort levels with you at the point of entry to the restaurant, so that you

can enjoy a relaxing dining experience for the duration of your visit with us. We ask that you remain seated at your table as much as possible, and allow us to look after you and your guests while here, to keep everyone as safe and comfortable as we can.

 

One-way system:

 

We will operate a one-way system in through the front door of the restaurant, through to the courtyard, and exiting via the fire escape. This system will be clearly signed throughout, and we ask that as you move through the restaurant that you maintain 2m distance from those outside of your group. We have control measures clearly signed where 2m is not possible (in our 16th century building!), and ask that you do all you can to

observe these measures.

 

Updated hand sanitation policy:

 

Hand sanitisers for customer use will be available throughout the building. We have a separate hand sanitising station for our team members, who have been briefed on all new procedures, including hand sanitising between the service of different groups.

 

Updated cleaning policy:

 

In addition to the updated sanitising standards for our team, we have put in place extra cleaning policies, including sanitising touch points

between use, and the full sanitisation of chairs and tables between services.

Card payments only:

 

Contact tracing:

 

We are accepting table reservations and walk-ins. To comply with the NHS track and trace service, we are asking all guests to complete a short contact form while dining here.

 

Booking Policy:

 

 We are requesting credit card details to secure all reservations.

 

 

Bookings T&C’s

 

It is our policy to request credit card details to secure all reservations. In the event that a booking is not honoured, in whole or in part by you, or is cancelled by you with less than 48 hours notice, it will be at the discretion of Los Reyes to charge £25.00 per person to your card.

 

 

 

Thank you for reading, and for supporting us through our reopening! We look forward to seeing you all soon.

 

Los Reyes.

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